Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an order confirmation and tracking details once your order has been shipped.

Shipping Time

Standard delivery usually takes 3–7 business days depending on your location.

Delivery times may vary during festivals, holidays, or due to courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Free shipping may be available on selected products or minimum order values.

Cash on Delivery (COD)

COD is available for selected locations.

Please keep the exact amount ready at the time of delivery for faster service.

Tracking Your Order

Once your order is shipped, a tracking link or tracking ID will be sent via SMS or email.

Customers can track their shipment anytime using the courier partner’s website.

Delayed or Lost Packages

If your order is delayed beyond the expected delivery date, please contact our support team.

In rare cases of lost packages, we will assist you in resolving the issue with the courier service.

Incorrect Address

Please ensure that the shipping address and contact number are correct while placing the order.

We are not responsible for delays or failed deliveries caused by incorrect information provided by customers.

Damaged Package

If the package arrives damaged, kindly record an unboxing video and contact us within 24 hours of delivery.

Claims without proper proof may not be accepted.

For any shipping-related questions or support, please contact us through our customer support channels.

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